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Conditions of Sale

YE RS Solutions Oy – General Sales and Delivery Terms

1. Scope of Application

These sales and delivery terms apply only to business-to-business (B2B) purchases of goods and services where YE RS Solutions Oy acts as the seller. Deliveries do not include installation services unless specifically agreed upon in writing. Placing an order constitutes acceptance of these terms. Any changes are valid only if mutually agreed in writing. These terms do not apply to agency contracts or consumer sales.

2. Offer

All offers are made in writing and are valid for 30 days unless stated otherwise. Price offers do not include additional discounts or promotional prices without separate agreement. Product descriptions, dimensions, features, and prices presented on websites, catalogs, and offers are approximate and not contractual. The seller is not liable for possible errors in published information.

3. Contract Formation

A contract between YE RS Solutions Oy and the customer is deemed concluded when one of the following conditions is met:

  • Both parties sign a written purchase agreement;
  • The customer accepts the seller's binding offer in writing;
  • The seller confirms the customer's order in writing, even if it differs from the initial offer.

Online advertisements are not binding offers but invitations to place an order. A contract is formed only after YE RS Solutions Oy confirms pricing and delivery time in writing.

4. Drawings and Descriptions

Product descriptions, technical specifications, drawings, and prices are indicative and not part of the contract. YE RS Solutions Oy is not responsible for errors or omissions on websites, in catalogs, or in advertisements. All technical documents remain the property of the creator and may not be used, copied, or disclosed without written permission.

5. Prices and Currencies

All prices are based on those listed on the RS website (fi.rsdelivers.com) at the time of ordering, unless agreed otherwise in writing. Prices are net, excluding VAT, packaging, and delivery costs. Prices in foreign currencies are converted to euros using the selling rate of the Bank of Finland. If the exchange rate changes by more than ±2%, YE RS Solutions Oy reserves the right to adjust prices accordingly.

6. Orders and Delivery Terms

YE RS Solutions Oy reserves the right to accept or reject orders, with reasonable notice via email or phone. If the customer requires delivery from a specific supplier (Directed Supplier), the customer is responsible for ensuring the legality and suitability of the choice. YE RS Solutions Oy is not liable for the performance or compliance of such products.

Deliveries are made under EXW terms or otherwise agreed conditions:

  • Orders over €100: free transport up to 30 kg (shipped from UK warehouse).
  • Orders under €100: €18.00 handling and packaging fee (0% VAT).
  • Orders over 30 kg: actual freight costs apply. Partial deliveries may occur without prior notice.

7. Payment Terms

Unless otherwise agreed in writing, the payment term is 14 days net from the invoice date. In case of delay, YE RS Solutions Oy has the right to charge interest and collection fees. The company may require advance payment, or a payment guarantee if justified by the customer's credit history or solvency.

8. Transfer of Ownership and Risk

Ownership transfers to the customer only after full payment. Risk transfers upon delivery to the carrier. If the customer refuses to accept goods, YE RS Solutions Oy may charge storage and reshipping costs.

9. Product Information and Availability

YE RS Solutions Oy reserves the right to modify or discontinue products without notice. The latest information is available online. Country of origin is provided only upon written request.

10. Warranty and Liability

YE RS Solutions Oy provides manufacturer warranties for products. Warranty does not cover misuse, non-compliance with instructions, or unauthorized modifications. Faulty products will be repaired, replaced, or refunded per the manufacturer's warranty. Claims must be submitted in writing and require an RMA number.

11. Export and Use Restrictions

The customer must comply with international export regulations (UK, EU, USA) and may not export products to restricted countries. Use in the production of biological, chemical, or nuclear weapons, vital systems, or military applications is prohibited without written consent.

12. Sanctions and Export Control Clause

The customer confirms that they will not sell or transfer products directly or indirectly to individuals, countries, or uses under international sanctions (e.g., EU, UN, OFAC). The customer must notify YE RS Solutions Oy if they believe products may be redirected to sanctioned destinations or individuals. Breach entitles YE RS Solutions Oy to suspend delivery and terminate the contract immediately.

13. Limitation of Liability

YE RS Solutions Oy is not liable for indirect damages (e.g., business interruption, lost revenue or reputation). Liability is limited to the product price or a maximum of €10,000. This does not limit liability for personal injury or willful misconduct.

14. Cancellation and Returns

Orders may only be cancelled with the seller’s written consent. A processing fee may apply to returns. Returns are accepted if products are unused, in original packaging, and returned within 30 days. If caused by customer error, a maximum of 70% of the product price is reimbursed. The customer bears return costs.

NCNR Products (non-cancellable, non-returnable): Custom or configured products cannot be cancelled or returned under any circumstance.

15. Compliance with Laws

The customer is responsible for legal use, storage, and labeling of products. YE RS Solutions Oy is not liable for any breach of such obligations.

16. Force Majeure

YE RS Solutions Oy is not liable for delivery delays due to force majeure (e.g., strikes, pandemics, natural disasters, raw material shortages, regulatory restrictions). If such conditions last over 14 days, the order may be cancelled.

17. Intellectual Property

All rights to website content, product codes, and intellectual property belong to YE RS Solutions Oy or its licensors. They may not be used without written permission.

18. Confidentiality

The customer may not disclose confidential information to third parties without written consent from YE RS Solutions Oy. This obligation survives contract termination.

19. Anti-Corruption Obligations

The customer must comply with anti-corruption laws and inform YE RS Solutions Oy of any suspicious circumstances. Breaches constitute a material violation of the agreement.

20. Personal Data Processing

Processing of personal data complies with applicable data protection laws. The customer ensures their representatives are informed and have consented. Privacy information is available upon request.

21. Disputes and Other Terms

The contract terms are binding and changes must be in writing. Estonian law applies and disputes are preferably resolved in Harju County Court or via arbitration. YE RS Solutions Oy may assign its rights without separate approval.